Who we are

This website is operated by Organikk Digital (“we”, “us”, “our”).

We are based in Oakham, Rutland, United Kingdom.

Contact email: ryan@organikk.co.uk

What personal data we collect

Information you submit
When you contact us via our website forms, we collect:

• Name

• Email address

• Message content

  
  

Information we collect automatically
When you browse our website (and only where you have consented to non-essential cookies), we may collect usage and device information such as pages visited, clicks, time on page, browser type, device type, and approximate location (for example city or region).

How we use your data and our lawful bases

We use your personal data for the following purposes:

Responding to enquiries (Legitimate interests, and steps before entering a contract)
To reply to messages, answer questions, and provide information about our services.

Running and improving our website (Legitimate interests, and Consent where required)
To keep the site working, secure, and to understand how it’s used so we can improve it.

Analytics (Consent)
We use Google Analytics 4 (GA4) to measure website performance and user behaviour. Consent must be freely given, specific, informed, and involve a clear affirmative action.

Google states that GA4 does not log or store IP addresses, and for EU users it drops IP addresses before logging data via EU domains and servers.

Cookies and cookie choices

We use a cookie banner that lets you accept or decline non-essential cookies.

• Strictly necessary cookies are used to make the website function and help keep it secure.

• Analytics cookies (GA4) are only used if you accept them.

  
  

You can change your cookie preferences at any time using our cookie controls (where available) and through your browser settings.

Future tools

Right now, we use GA4 only.

In future, we may add tools such as Microsoft Clarity, Google Tag Manager, and Google Ads, and we may introduce remarketing. If we do, we will update our cookie controls and this Privacy Policy so you can make an informed choice.

Where your data goes and who we share it with

We do not sell your personal data.

We may share personal data with trusted service providers who help us run the website and operate the business, for example:

• Website hosting and site infrastructure providers (we host our website using Framer)

• Analytics providers (Google Analytics)

Framer publishes a list of sub-processors that may be involved in delivering its services, including providers in the United States.

International data transfers

Some of our suppliers may process personal data outside the UK.

Where UK GDPR treats this as a restricted transfer, we use appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum, where required.

How long we keep your data

Website enquiries: we keep enquiry form submissions for 12 months from the date of last contact.

Invoices and business records: we keep relevant records for as long as required by UK tax and accounting rules (this can vary depending on business type and circumstances). Government guidance commonly refers to keeping records for several years, for example 5 years for self-employed records and 6 years for company records in many cases.

Security

We use reasonable technical and organisational measures to protect personal data. Our website forms are submitted securely. No website can guarantee perfect security, but we work to reduce risk and protect your information.

Your rights

You have rights under UK GDPR, including:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure (in certain circumstances)

• The right to object (in certain circumstances)

• The right to data portability (in certain circumstances)

  
  

The ICO provides guidance on these rights.

To exercise your rights, email us at ryan@organikk.co.uk.

Complaints

If you have concerns, please contact us first and we will try to resolve it.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Children

Our website and services are not intended for children, and we do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated “Last updated” date at the top of this page.